Returns & Exchanges
At Fresh Roasted Coffee, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return window for most items to ensure you find the perfect brew.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all coffee bags are sealed to maintain freshness and safety standards.
Ship the Product
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing